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- The Outage Center is for electric outages only. If you are experiencing a gas outage, call PG&E Customer Service at 1-800-743-5000.
- If you copied and pasted your address, try typing it in.
- Type in your address exactly as it appears on your PG&E bill.
- Check our map to confirm your address, city or county receives electric service from PG&E. We serve northern and central California.
- Still can’t find your address? Report it or call 1-800-743-5002
Report an outage
To report an outage, please call 1-800-743-5002. Online outage reporting is currently unavailable.
Leave the area immediately and call 9-1-1 if you smell natural gas, see downed powerlines or suspect another emergency situation. Then, call PG&E at 1-800-743-5000.
